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5 keys to revenue cycle success: Observations from the 2013 HFMA MAP Event

The Healthcare Financial Management Association (HFMA) held their annual MAP event in Fort Lauderdale, Florida in late October.  The HFMA MAP event is attended by health system leaders and revenue...

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Meaningful Use and Innovation: Time for a Shift in Focus 1

January 2014 was a notable milestone for the federal health IT incentive program, known as “meaningful use.”  On January 1, “eligible professionals” who had completed at least two years in the program...

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Meaningful Use and Innovation: Time for a Shift in Focus 2

As so many users have learned, new technologies, whether EHRs, smartphones, tablets, or personal health devices, can and should be a source of liberation, efficiency, and even pleasure.  Health IT...

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Delivering the Razor’s Edge with healthcare IT – Five reasons why I can’t...

On February 6th the first gold medal will be awarded at the 2014 Winter Olympic Games in Sochi Russia and I could not be more excited. Performing on the world’s largest stage, under unimaginable...

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Five Ways that High Deductible Health Plans will Impact Providers and Drive...

High deductible health plans (HDHPs) will be a major driver of change for patients and providers and could be the spark that ignites a truly seismic change within healthcare, i.e. the advent of...

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The Shortest Distance Between Identification and Implementation

It’s easy to state the goal: Identify the current state of your Enterprise Task Management (ETM) system then move ASAP to a future state that features the latest functionality and best practices. For...

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In a consumer-driven world, 92% is barely good enough

That’s a pretty strong message. HFMA has been consistently focused on patient engagement as a content theme this year and at this week’s HFMA MAP event the trend continued. My five key takeaways from...

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Houston, We Have a Problem

As he climbed up to the command platform that gave him a view of the room full of screens, monitors and men, Gene Kranz donned his lucky white vest.  He would need it. Engineers in short-sleeved shirts...

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A Lot of LUV

The financial results for Southwest Airlines are legendary. In the airline industry, where bankruptcy is common, Southwest has strung together an impressive 42 consecutive years of profitability....

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3 Secrets of Charge Capture

There’s no single secret to improve charge capture, but it helps to remember ‘garbage in, garbage out.’ How can you help providers reliably and accurately document their services? #1: Avoid delays...

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Claims Denial is #1 Revenue Cycle Pain Point

Is claims denial your #1 headache in revenue cycle management? If so, you’ve got plenty of company. In a recent online survey of Centricity™ Business customers conducted by GE Healthcare, nearly 70%...

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Avoid Pitfalls that Limit Charge Capture

Robust charge capture helps ensure that patients and insurers are correctly and completely charged for all services rendered.  Is your system leaking money? Watch for these red flags: neglected error...

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6 Steps to Open Access Scheduling

To satisfy patient demands for better access, clinics are adopting open-access scheduling. The model leaves more time open for same-day appointments, especially for urgent appointments. If your...

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Which scheduling approach is right for your organization?

Is centralized scheduling a good fit for your organization, or does decentralized scheduling make more sense? Knowing the pros and cons of both approaches can help you decide. Centralized With...

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Reducing Medical Errors with Help from CDS

If medical error was a disease, it would rank as the third leading cause of death in the United States, according to a recent report in the British Medical Journal earlier this year. The problem may...

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The Physician’s Role in Meaningful Use

Meeting U.S. government standards for Meaningful Use of electronic health records (EHR) covers everything from protecting patients’ personal health information to sending secure email to submitting...

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Health data standards are finally coming home to roost—and not a moment too soon

A few co-workers and I had a laugh in the office the other day after someone found an old cellphone tucked away in storage. We weren’t able to charge the 2G device and watch it come back to life, but...

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7 Benefits of Centralized Insurance Eligibility Verification

Verifying patients’ insurance coverage is more important than ever under the Affordable Care Act. Clinics and hospitals are serving more people who have insurance for the first time or who recently...

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GE Healthcare receives 2016 Computerworld Data + Editor’s Choice Award

On Monday, September 12, 2016 GE Healthcare’s Centricity™ EDI Services was awarded the 2016 Computerworld Data + Editor’s Choice Award. The annual awards program “honors organizations achieving...

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KPIs for Insurance Eligibility Verification

There are many benefits to centralized eligibility verification, as I described in my previous post.  Identifying key performance indicators (KPIs) ahead of time will help you set up the system that’s...

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